Case study: unnecessary surgery leads to scarring, pain and suffering- £8,500
Helena was left with a permanent scar and nerve damage and pain in her face after she underwent unnecessary surgery to treat a problem with a saliva gland. Helena could have been treated with a less invasive procedure, however due to the mistakes that were made she also had to take an extended period of time off work.
After Helena’s case was taken on by the specialist solicitors at Hospital Negligence she was awarded £8,500 in compensation for the avoidable suffering she had endured.
Specialist insists on surgery
When one of Helena’s salivary glands became swollen she went to see her GP to have it checked out. Helena felt that it was obvious from her symptoms that there was some kind of blockage in the gland and her GP referred her to hospital for an ultrasound examination.
The ultrasound confirmed that the gland was very swollen and Helena was referred to an ears, nose and throat (ENT) surgeon. When Helena attended her first appointment with the ENT specialist she stressed that she could feel a blockage under her tongue. The surgeon examined her but said that he could not feel anything and that the saliva gland would need to be removed with surgery.
Helena was upset about the prospect of surgery and scarring this would leave her with and asked if there were any other options. Helena says she was told that if she did not have the surgery she was at greater risk of complications in the future such as infections and ulcers. The surgeon explained what the operation would involve and that there was a risk of some minor nerve bruising.
Finding out the surgery was unnecessary
Helena was put under general anaesthetic for the procedure and when she came round, she noticed that the left side of her face was swollen and her lip was weak. Helena was very concerned that these symptoms could be permanent.
A few days later Helena went back to the hospital and was seen by another member of the surgeon’s team. Helena said that she had felt as though surgery was the only option for her when she has seen the ENT specialist. However now Helena was told that this was not the case and that less invasive procedures could have been offered.
Permanent scarring and pain
Helena also asked about the nerve damage to her lower lip and when she could expect to regain the feeling. However the doctor was unable to provide Helena will a definitive answer.
Helena was very upset that she had had unnecessary surgery and had been left with permanent scarring and pain. The nerve damage she sustained also left her with abnormal facial expressions and difficulties moving part of her face.
The hospital trust admitted that Helena should have been offered less invasive procedures for the treatment of her problem and after she contacted the specialist solicitors at Hospital Negligence for advice she was awarded £8,500 in compensation. Before contacting the team at Hospital Negligence Michelle had initially been offered just £1,250 by the trust so this was an excellent settlement.
We can help you claim if you have also suffered after unnecessary surgery
If you have also suffered scarring or ongoing conditions due to an unnecessary surgery, contact the expert team at Hospital Negligence today to find out if you can make a claim. Call us on 0800 014 7481, or fill in our contact form. Alternatively, read more about our services here.