If you have suffered due to negligence on the part of an optician, you may be entitled to compensation for the damage and hurt caused. Our solicitors specialise in negligence claims and we can provide the expert legal assistance to help you secure the outcome to which you are entitled, supporting you every step of the way.
Contact our team today to find out more about making a successful optician negligence claim. Either call us on 0800 014 7481 or complete our online enquiry form and a member of the team will call you back to discuss your options.
Read About Claims We Have Handled
Case study: poor care from opticians leads to lost vision - compensation: £775,000
Much of Dominic’s vision was lost and he will eventually be unable to work after staff at a high street company failed to recognise the signs of glaucoma and refer him for urgent hospital treatment. His case was taken on by Melissa Gardner, one of medical law experts at Hospital Negligence, who secured Dominic £775,000 to help him to cope with his disability.
Fifty-year-old Dominic booked himself in for a full eye examination at a high-street opticians close to where he lived as he was experiencing problems with his vision. Although he was a spectacles wearer Dominic’s vision seemed to be deteriorating.
The examination included tests of his visual fields and photographs were taken of his eyes. Dominic’s eye pressure – which can signify the onset of glaucoma – was only tested for one of his eyes and the result was not recorded.
Glaucoma signs ignored twice
The examination revealed significant loss of field vision in each eye, a clear sign that he was suffering from glaucoma. However this was not diagnosed and Dominic was merely told that he required new glasses and was given a prescription.
A few weeks later Dominic returned to the opticians as his new spectacles were not helping and his vision has deteriorated further. Dominic was advised to return some weeks later for a re-examination for his ‘peace of mind’.
Dominic attended the appointment as instructed and told the optician that his vision was deteriorating. His eyes were examined and he was told that he needed different spectacles and given another prescription.
A few months later Dominic again returned to the opticians as he had experienced a further distressing deterioration to his vision. The pressure in his eyes and his visual fields were not checked. This time the optician wrote to Dominic’s GP asking for him to be referred to hospital to see an ophthalmologist simply to ‘rule out’ any serious problems.
The GP made the referral but in light of the optician’s comments, on a none-urgent basis. The appointment took place several weeks alter and the hospital consultant correctly recognised that Dominic was suffering from glaucoma and prescribed the appropriate medication.
Late glaucoma diagnosis leads to permanent damage
However by this point the appalling delays caused by the negligent treatment by the optician, who should have recognised the signs of glaucoma and referred Dominic for urgent treatment, meant it was too late to reverse the damage that had been done.
Although Dominic’s ability to work and future security have been severely compromised by these unacceptable errors, after contacting the team at Hospital Negligence for help he was awarded £775,000 in compensation to help him to cope with the financial fall-out.
Visiting an optician is a regular routine for many people, who place great trust in them to provide appropriate care and to correctly diagnose any problems. Unfortunately, opticians - as with any other medical professionals - can be prone to error, and any mistakes made regarding eye care can have very serious consequences.
We all value our eyesight and any impairment to this can impact our day-to-day living. If your eyesight or eye health is damaged and you believe this was either caused by or could have been prevented by an optician, you may be able to make a claim.
Optician negligence can take many forms and we are able to take on all manner of different cases. For example, you may be entitled to claim compensation if you have suffered due to:
- Misdiagnosis of eye conditions, such as cataracts or glaucoma
- Failure to diagnose eye problems
- Incorrect glasses prescriptions
- Referrals for further treatment being delayed
- Mistakes made during laser eye surgery
Issues affecting our vision can range from the irritating to the very serious. As well as the physical impact they can have, such problems can also have a major impact psychologically. Being unable to see as well as you did previously, for example, can have an impact on your social life, your hobbies and activities, your ability to drive, and even your work and ability to earn a living. This can impact you socially and financially - especially if you're required to buy glasses or contact lenses - and can lead to feelings of isolation and depression.
It is therefore imperative if you have suffered due to an optician's negligence that you have access to expert legal assistance to help you claim the compensation you deserve; something that can make a very positive difference to your life as you move forward.
Talk to Us
Our team of solicitors are highly experienced in all types of medical negligence claims and can provide the expert assistance you need. If you feel you may be in a position to make an optician negligence claim, it is important you speak to us to find out more about the options available to you.