The medical negligence information provided on this site is for educational purposes only and is not legal advice which should only be obtained from a qualified solicitor or barrister. The site is not intended to create and does not create a solicitor-client relationship between you and the site proprietors. You should not act on or rely on any information on the site without seeking the independent advice of a solicitor or barrister. No contractual relationship is intended to be created between you and the site or the proprietors thereof. All enquiries to the site are referred to a specialist medical negligence solicitor for advice. Our Terms and Conditions contain further important information.
The medical negligence information provided on this website should not be used for diagnosing or treating a health problem or a disease and is for educational purposes only and is not intended to be medical advice. If you have or suspect you may have a health problem you should consult an appropriately qualified professional health care provider.
Hospital Negligence ("We") are committed to protecting and respecting your privacy.
For the purpose of the Data Protection Act 1998 (the Act), the data controller is JMW Solicitors LLP of 1 Byrom Place, Spinningfields, Manchester, M3 3HG.
[Our nominated representative for the purpose of the Act is Adam Entwistle]
• Collection of data by Hospital Negligence
• How we use that data
• How we protect your data
• How to contact us about anything related to your data
Collection of your data
Information we collect about you. With regard to each of your visits to our site we may automatically collect the following information:
• technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
• information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number
Information you give us. You may give us information about you by filling in forms on our site www.hospitalnegligence.co.uk (our site) or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you register to use our site, subscribe to our service, enter a competition, promotion or survey, and when you report a problem with our site. The information you give us may include your name, address, e-mail address and phone number or details of any poor care you have suffered.
Information we receive from other sources. We may receive information about you if you use any of the other websites we operate or the other services we provide. [In this case we will have informed you when we collected that data that it may be shared internally and combined with data collected on this site.] We are also working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and may receive information about you from them.
Your personal details including name, phone number, email address and details of any poor care you have suffered are only collected if you choose to make an enquiry about our legal services via one of our website contact forms or the live chat facility. This information is only used by us to deal with your enquiry and to provide you with further information about our services.
You can ask us to delete the personal information we hold about you at any time and request not to be contacted further by Hospital Negligence.
How your data may be shared
Anonymous data about enquiries submitted to our website and cases opened is shared with the website service providers we employ. This is so they can advise us on how we can improve the Hospital Negligence website and ensure it is as informative and useful as possible to all potential clients.
We also share personal information with other organisations and service providers so that we can comply with the law and provide our marketing services. This includes services that enable us to send email newsletters and invitations to events and seminars safely and securely. We have ensured that these service providers will not use your personal information for any other purposes.
We may share your information with selected third parties including:
• Business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you.
• Advertisers and advertising networks that require the data to select and serve relevant adverts to you and others. We do not disclose information about identifiable individuals to our advertisers, but we may provide them with aggregate information about our users (for example, we may inform them that 500 men aged under 30 have clicked on their advertisement on any given day). We may also use such aggregate information to help advertisers reach the kind of audience they want to target (for example, women in SW1). We may make use of the personal data we have collected from you to enable us to comply with our advertisers' wishes by displaying their advertisement to that target audience.
• Analytics and search engine providers that assist us in the improvement and optimisation of our site.
We may disclose your personal information to third parties:
• If Hospital Negligence or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
To be able to provide our legal services to you (if we have taken on a medical negligence case for you) we need to allow various members of our team to access your personal information. As well as any information you have supplied to us, this can include your medical records or any other document relevant to your case.
Where we store your personal data
All information you provide to us is stored on our secure servers. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us on 0800 014 7481.
Some of the cookies on the Hospital Negligence website belong to third parties. You do not need to accept cookies from these organisations, which include Google and you can find out more about this by referring to your operating system help page. For more information visit www.allaboutcookies.org
Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
Access to information
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.
Protecting your data
The data we collect is covered by an internal data protection policy. All the members of our team who handle information are trained in data protection issues. Our IT Director is responsible for the security of our systems and regularly reviews and enhances them to ensure they are secure. While the data we hold is normally stored in the UK we may need to hold it on encrypted portable devices and paper files to provide out service and we reserve the right to do so, as well as transfer data abroad if necessary.
Any changes to our policy will be updated on this page and we will be assumed that you agree with the changes if you continue to use our website.
JMW Solicitors LLP
1 Byrom Place
Tel: 0345 872 6666
Fax: 0161 834 2068
DX14372 MANCHESTER 1
VAT: 150 1376 04