Case study: poor care from opticians leads to lost vision
Much of Dominic’s vision was lost and he will eventually be unable to work after staff at a high street company failed to recognise the signs of glaucoma and refer him for urgent hospital treatment. His case was taken on by Melissa Gardner, one of medical law experts at Hospital Negligence, who secured Dominic £775,000 to help him to cope with his disability.
Fifty-year-old Dominic booked himself in for a full eye examination at a high-street opticians close to where he lived as he was experiencing problems with his vision. Although he was a spectacles wearer Dominic’s vision seemed to be deteriorating.
The examination included tests of his visual fields and photographs were taken of his eyes. Dominic’s eye pressure – which can signify the onset of glaucoma – was only tested for one of his eyes and the result was not recorded.
Glaucoma signs ignored twice
The examination revealed significant loss of field vision in each eye, a clear sign that he was suffering from glaucoma. However this was not diagnosed and Dominic was merely told that he required new glasses and was given a prescription.
A few weeks later Dominic returned to the opticians as his new spectacles were not helping and his vision has deteriorated further. Dominic was advised to return some weeks later for a re-examination for his ‘peace of mind’.
Dominic attended the appointment as instructed and told the optician that his vision was deteriorating. His eyes were examined and he was told that he needed different spectacles and given another prescription.
A few months later Dominic again returned to the opticians as he had experienced a further distressing deterioration to his vision. The pressure in his eyes and his visual fields were not checked. This time the optician wrote to Dominic’s GP asking for him to be referred to hospital to see an ophthalmologist simply to ‘rule out’ any serious problems.
The GP made the referral but in light of the optician’s comments, on a none-urgent basis. The appointment took place several weeks alter and the hospital consultant correctly recognised that Dominic was suffering from glaucoma and prescribed the appropriate medication.
Late glaucoma diagnosis leads to permanent damage
However by this point the appalling delays caused by the negligent treatment by the optician, who should have recognised the signs of glaucoma and referred Dominic for urgent treatment, meant it was too late to reverse the damage that had been done.
Although Dominic’s ability to work and future security have been severely compromised by these unacceptable errors, after contacting the team at Hospital Negligence for help he was awarded £775,000 in compensation to help him to cope with the financial fall-out.
We can help you claim if you have also suffered medical negligence
If you or a loved one has suffered vision damage due to medical negligence, contact Hospital Negligence today to find out if you can make a claim. Call us on 0800 014 7481, or fill in our contact form. Alternatively, read more about how we can help you.